We aim to despatch orders within seven working days. For urgent orders please call 01384 377534. We are normally able to offer next day or 48-hour delivery within the UK. Please call 01384 377534 for the cost of this option as it can vary depending on the items ordered and delivery address.
Due the well reportedsupply chain issues and brexit customs issues there could be delays to some delivery times.
If something is not in stock, we will send it as soon as it comes in. Of course we only charge for delivery once per order - even if we send out more than one parcel. Packaging and post costs are shown separately and we reserve the right to use any carrier available to us.
Delivery within UK is £5.95. Europe £24.95. Most of rest of the World destinations £39.95.
A few Countries need deliveries by specialised courier service for which there is an extra charge depending on weight and if necessary we will contact you to arrange delivery and the cost before processing your order.
It is the buyer's responsibility to ensure the payment of any local taxes, duties or charges that may be in force at the time of purchase.
Returns
Orders have a 28 day money-back guarantee, for orders placed between November 1st and December 19th this is extended to return by January 19th, subject to their return in original packaging and in good condition, or can be exchanged for which there is the delivery charge for exchange packing and post. Any customs duties or sales taxes will not be refunded. Items damaged during shipment should be advised by E-Mail or phone within 7 days and returned as soon as possible.
Should you wish to return any items please send back to: Stephen Allen Menswear 49 High Street Stourbridge West Midlands DY8 1DE with a brief note of the reason for return, what action you would like us to take and your name and contact details.
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