We aim to despatch orders within seven working days.
UK orders are shipped via Royal Mail or trusted couriers.
For urgent orders please call 01384 377534. We are normally able to offer next day or 48-hour delivery within the UK. Please call 01384 377534 for the cost of this option as it can vary depending on the items ordered and delivery address.
Due the well reported supply chain issues and corona virus legacy there could be delays to some delivery times.
If something is not in stock, we will send it as soon as it comes in. Of course we only charge for delivery once per order - even if we send out more than one parcel. Packaging and post costs are shown separately and we reserve the right to use any carrier available to us.
Delivery within UK is £5.95. Europe £24.95.
Most of rest of the World destinations £39.95.
A few Countries need deliveries by specialised courier service for which there is an extra charge depending on weight and if necessary we will contact you to arrange delivery and the cost before processing your order.
It is the buyer's responsibility to ensure the payment of any local taxes, duties or charges that may be in force at the time of purchase.
We aim to dispatch orders within seven working days. For urgent orders, call 01384 377534 for next-day or 48-hour delivery options.
Upon submitting an order using our automated shopping basket system you will receive an automated confirmation of your order as an e-mail.
Due to higher security settings on some browser settings automated emails could be sent to your deleted or spam/junk folder or can be blocked completely.
If the order confirmation Email is not received please call us on 01384 377534 or email sales@stephenallenmenswear.co.uk and we will send the confirmation manually.
Please check that the order details contained in the confirmation e-mail are correct. If there are any mistakes in your order, please email us immediately. This e-mail is a copy of your order as sent and is neither an invoice nor a formal acceptance of your order, a Despatch Note will be included with your order.